Your Privacy Is Our Priority
This policy contains the full details of how your personal information is collected, used, and kept secure on the okba platform.
Last updated: January 2026
This Privacy Policy ("Policy") applies to all users of the okba platform. By using the okba website (okba.lat), you agree to the terms described in this Policy. We treat the protection of your personal information as our highest priority and use modern security measures including SSL encryption.
What Information We Collect
We collect various types of information during registration and use of the okba platform. This information is broadly divided into two categories: information you voluntarily provide, and information collected automatically.
Personally Identifiable Information
When creating and managing your account, we may collect the following information:
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address and nationality
- National ID card or passport details (for identity verification)
Financial Information
To process transactions and manage payments, we collect:
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Deposit and withdrawal history and transaction amounts
- Bonus and promotion usage records
Technical and Usage Information
Information collected automatically to improve your experience on our platform:
- IP address, browser type, and device information
- Login time, session duration, and navigation patterns
- Information obtained from cookies and similar tracking technologies
- Gaming history and preferred game categories
How the Collected Information Is Used
okba uses your information only for legitimate and necessary purposes. We never sell your information unnecessarily to third parties.
The main reasons we use your information are:
Account Management
We need your personal information to create, verify, and keep your account secure. The identity verification (KYC) process maintains a safe gaming environment.
Payment Processing
Financial information is essential to successfully complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Customer Support
To resolve your issues and provide 24/7 assistance, our support team may need to view your account information.
Responsible Gaming
By monitoring your playing patterns, we can offer timely support and the option to set limits where potential issues arise.
Fraud Prevention
Technical information is used to ensure account security and detect unauthorized transactions.
Platform Development
User experience is analyzed to improve the functionality and new features of the okba platform.
Information Sharing with Third Parties
okba does not sell your personal information to any third party for commercial purposes. However, certain information may be shared in the following limited circumstances:
Payment Service Providers
Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions. These service providers are governed by their own privacy policies and may not use your information for any other purpose.
Technology and Security Partners
Limited information is shared with specific technology partners to ensure fraud detection, identity verification, and cybersecurity. These partners operate under strict confidentiality agreements.
Legal Obligations
We may be legally required to share information with the relevant authorities in response to a court order, a valid request from a government body, or to comply with applicable law. In such cases, we provide only the minimum information necessary.
Group Companies
Information may be shared with affiliated entities associated with okba for the purpose of providing services. The same privacy standards are maintained in these cases as well.
Cookies and Tracking Technologies
The okba website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and remember language preferences. Disabling these cookies may prevent the site's core services from working properly.
Analytics Cookies
These cookies collect information to help us understand how users interact with our platform. This data is completely anonymized and used solely to improve the service.
Managing Cookies
You can control cookies at any time through your browser settings. However, disabling certain cookies may limit some features of our site. Detailed guidance on cookie management is available in most modern browsers.
Data Security Measures
okba uses industry-standard security technology to protect your personal and financial information. Our security framework consists of the following layers:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Two-Factor Authentication
An option to add an extra layer of security to account access.
Regular Audits
Regular technical audits are conducted to identify security vulnerabilities.
Secure Data Storage
All personal information is stored on encrypted servers and backed up regularly.
Access Controls
Only authorized staff can view your information, and only when there is a specific need.
Breach Response
In the event of a security incident, we notify affected users as soon as possible.
Important: Transmitting information over the internet carries some inherent risks that cannot be completely eliminated. We therefore ask you to use a strong password and never share your login credentials with anyone.
Data Retention Period
okba retains your information only for as long as necessary. The retention period depends on the type of information and the applicable legal obligations.
Active Account Data
All personal and financial information is retained for as long as your account remains active. This is necessary to provide services, ensure security, and fulfill legal obligations.
Retention After Account Closure
Even after an account is closed or deactivated, records of financial transactions and identity verification information are retained for a specified period in accordance with applicable law. This is necessary for fraud prevention and legal protection.
Automatic Data Deletion
Once the required retention period has ended, data is securely deleted or anonymized. No personal information is retained longer than necessary.
Your Rights
Every user of okba has the following rights regarding their personal information. Contact us to exercise these rights.
Right to Access
You may request to know and view what information we hold about you.
Right to Rectification
If any information we hold about you is incorrect or outdated, you may request a correction.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
Right to Object to Processing
You may object to the use of your information for certain purposes and request that processing be restricted.
Right to Data Portability
You may request to receive your information in a structured, commonly used format.
Right to Withdraw Consent
You may withdraw any permission granted on the basis of your consent at any time.
To exercise these rights, contact our support team via live chat or at [email protected]. We provide assistance in Bengali and English 24/7.
Protection of Minors
The okba platform strictly operates for users aged 21 or older only. We do not knowingly collect or process information from anyone under the age of 21.
Age Verification
We verify age as part of the registration process. If someone creates an account by providing false information and this comes to our attention, the account will be immediately closed and the associated information will be deleted.
What Parents Should Do
If you believe a minor in your family is using okba, please contact us immediately at [email protected]. We will resolve the matter promptly.
Policy Changes and Updates
okba may review and update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
Change Notification
- Publishing a notice on the website's main page
- Email notification to registered users (for significant changes)
- Updating the "Last updated" date on this page
Continued Use After Changes
Continued use of the okba platform after an updated policy has been published will be taken as your acceptance of the new policy. We recommend that you check this page regularly.
International Data Transfer
Cross-Border Data Flow
To operate okba's services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that applicable data protection standards are maintained. Appropriate contractual safeguards are in place for international transfers.
Standards for Third-Party Service Providers
All third parties we work with go through a security assessment and are required to maintain equivalent standards for protecting your information. We do not work with any service provider that cannot guarantee adequate data protection.
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, or if you wish to exercise any of your rights, please contact us:
24/7 support in Bengali and English — the fastest way to reach us
[email protected] — for privacy-related matters, write to us in detail by email
Our privacy team reviews all requests as promptly as possible and takes action according to the urgency of the matter.
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